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VESTA® Standard
VESTA combines radio
console functionality with advanced Computer
Telephony Integration (CTI) features. It
allows the user to control the two essential
functions in a utility dispatch center:
large multi-line telecommunications and
radio dispatch, as well as Supervisory
Control and Data Acquisition (SCADA), energy
management, mapping, e-mail, and more, from
one simple yet reliable desktop. VESTA also
features the following advanced
functionality:
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Comprehensive voice
and data integration
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Single and
multi-site capability
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Extensive system and
user configuration
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Touch-screen control
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Unlimited speed-dial
and paging
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Radio console
integration
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Highly reliable and
redundant
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Scalability
Other inherent VESTA
features include:
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Instant Recall
Recorder – Records audio from telephone
and radio allowing users to play back
conversations on the fly; or sends
recorded WAV files to another
workstation for analysis or assistance.
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Auto Dial – Features
an array of buttons and pull-down tabs
for accessing an unlimited speed-dial
library, pre-programmed to perform quick
transfers of answered or outbound calls.
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Call Control –
Point-and-click access to common
telephony functions, such as Hold, Park,
and Release.
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Volume Control –
Allows user to customize and control
volume levels in headsets, microphones,
receivers, speakers, and ringers.
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Flexible
Configuration – Provides flexibility to
the system administrator and user in
configuring screen to their operating
preferences.
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Call Notes – Offers
users the ability to type notes about a
call, including any special
circumstances or details, and save notes
as part of the call record.
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Service Team –
Assures unparalleled 24/7 service and
customer support.
PlantCML products are
sold, implemented and maintained by our
channel distribution partners. We also
provide flexible and reliable service and
support. For more information about VESTA,
contact PlantCML.
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