VESTA-View provides call-center administrative personnel with the information necessary to take action. This powerful real-time management tool puts control of a PSAP at a supervisor's fingertips.

VESTA-View is a networked software application that allows a supervisor or manager to monitor, join or even take control of a call from a remote position. With VESTA-View, a designated user can be alerted when calls ring too long, or when an outgoing call exceeds a specified time threshold. The user can then listen-in and conference-in to assess or correct a situation. VESTA-View puts supervisors in control of:

• System information
• Agent information
• Threshold alarming
• Call-control
  

PlantCML products are sold, implemented and maintained by our channel distribution partners. We are committed to providing support for these channels through PlantCML's legendary support services. For more information on VESTA-View, or to contact a PlantCML representative, please click here.