Sentinel Patriot is a fully featured IP-based incident response system designed for the public safety and private security markets. It provides a full suite of call management features for 9-1-1 and admin calling, and is differentiated by:

• Distributed IP architecture

• Mature Automatic Call Distribution (ACD) functionality

• Embedded PBX for 9-1-1 and admin call handling to remove reliance on PBX vendors’ solutions

Sentinel Patriot enhances economic survivability by the physical distribution of its solution components: the IP network gives call takers full mobility and allows them to be located independently, and call-taking efficiency is improved through easier connections and access to external data sources and emergency agencies.

Sentinel Patriot is configurable, and can be bundled with mapping, emergency notification, ALI database capabilities, and selective routing for a customized solution.

• Phase I and Phase II wireless compliance

• Ability to add new capabilities, or increase capacity as an upgrade without replacing existing hardware

• ANI/ALI controller with high-speed backbone in the agency

• Dynamic add-in of new call-taking positions

• Optional geographic redundancy allows redundant components to be located in an alternate location providing full disaster recovery

• Full compatibility with existing communications center implementations and a range of PBX solutions

• Runs on standard servers using IP routers and switches

• Site maintenance requires standard IP and Local Area Network (LAN) skills

PlantCML products are sold, implemented and maintained by our channel distribution partners. We also provide flexible and reliable service and support. For more information about Sentinel Patriot, contact PlantCML.